PRIVACY POLICY

This Privacy Policy describes how Hi Handsome (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”), or otherwise communicate with us (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access our Services.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal and regulatory obligations. Any updates will be posted on the Site and the “Last updated” date will be revised accordingly.

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

To provide our Services, we collect and have collected personal information about you from a variety of sources over the past 12 months. The information we collect depends on how you interact with Hi Handsome.

In addition to the specific uses outlined below, we may use your information to communicate with you, provide our Services, comply with legal obligations, enforce our terms, and protect the rights and safety of Hi Handsome and our customers.

WHAT PERSONAL INFORMATION WE COLLECT

The types of personal information we collect depend on how you interact with our Site and Services. “Personal information” refers to information that identifies, relates to, describes, or can reasonably be linked to you.

INFORMATION WE COLLECT DIRECTLY FROM YOU

Information you provide directly to us may include:

Contact details such as your name, address, phone number, and email address
Order information including billing and shipping addresses, payment confirmation, email address, and phone number
Account information such as username, password, and security details
Shopping activity including products viewed, added to cart, or added to a wishlist
Customer support information provided when contacting us or submitting inquiries

You may choose not to provide certain information, however this may limit your ability to use some features of the Services.

INFORMATION WE COLLECT THROUGH COOKIES

We automatically collect certain information about how you interact with our Services (“Usage Data”). This may include device information, browser type, IP address, network connection, and interaction data.

We collect this information using cookies, pixels, and similar technologies (“Cookies”) to help improve our Site, analyse usage, and personalise your experience.

INFORMATION WE OBTAIN FROM THIRD PARTIES

We may receive information about you from third parties, including:

Service providers such as website hosting platforms (e.g. Wix)
Payment processors who collect payment information to process transactions securely
Marketing and analytics partners who help us understand customer behaviour and deliver relevant advertising

Any information obtained from third parties is handled in accordance with this Privacy Policy. We are not responsible for the privacy practices of third parties.

HOW WE USE YOUR PERSONAL INFORMATION

PROVIDING PRODUCTS AND SERVICES

We use your personal information to process orders, manage payments, arrange shipping, handle returns or exchanges, manage your account, and communicate with you regarding your purchases.

MARKETING AND ADVERTISING

We may use your information to send promotional communications and display advertising that may be relevant to you. You can opt out of marketing communications at any time.

SECURITY AND FRAUD PREVENTION

Your information is used to detect, investigate, and prevent fraudulent or unlawful activity. You are responsible for keeping your account credentials secure.

COMMUNICATING WITH YOU

We use your information to provide customer support, respond to inquiries, and improve our Services.

COOKIES

Hi Handsome uses Cookies to operate and enhance the Site, remember preferences, analyse performance, and deliver personalised advertising. You can manage or disable Cookies through your browser settings, however this may affect Site functionality.

HOW WE DISCLOSE PERSONAL INFORMATION

We may share your personal information with:

Service providers who support our business operations
Marketing and advertising partners
Affiliates within our business group
Authorities where required to comply with legal obligations
Third parties where you have provided consent

We do not use or disclose sensitive personal information to infer characteristics about you.

USER GENERATED CONTENT

If you submit reviews or other content to public areas of the Site, this content will be publicly accessible. We are not responsible for how third parties use information you make publicly available.

THIRD PARTY WEBSITES AND LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those sites. We encourage you to review their policies before providing personal information.

CHILDREN’S DATA

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under 16 years of age.

SECURITY AND RETENTION OF YOUR INFORMATION

While we take reasonable steps to protect your personal information, no security system is completely secure. We retain personal information only as long as necessary to provide Services, comply with legal obligations, and resolve disputes.

YOUR RIGHTS AND CHOICES

Depending on your location, you may have rights including:

Accessing your personal information
Requesting deletion or correction
Data portability
Opting out of marketing or targeted advertising
Restricting processing or withdrawing consent

You may exercise these rights by contacting us using the details below.

COMPLAINTS

If you have concerns about how we handle your personal information, please contact us. You may also lodge a complaint with your local data protection authority if applicable.

INTERNATIONAL USERS

Your information may be processed and stored outside your country of residence, including in the United States. Where required, we rely on appropriate legal safeguards for international data transfers.

CONTACT

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Hi Handsome
Email: info@hihandsome.com
Address: 604 Chapman Road, Glenfield WA 6532, Australia