TERMS & CONDITIONS

Customer Care

At Hi Handsome, we believe real men deserve premium care — and premium service. Our products are made in small batches right here in Australia using natural and organically derived ingredients, and we stand behind every bottle.

We’re a small, proudly Australian business based in Geraldton, and we genuinely care about every customer who chooses our brand. Whether you have a question about ingredients, need help choosing the right product, or want support with an order, we’re here to help.

We aim to respond to all enquiries within 1–2 business days.

You can contact us via:
📧 Email: info.hihandsome@gmail.com
📱 Phone: 0427 382 836
📍 Based in Geraldton, WA

Buying with Confidence

Your trust matters to us. If you receive a faulty or damaged product, please contact us within 7 days of delivery and we’ll work quickly to resolve the issue. We carefully pack every order, but if something isn’t right, we’ll make it right.

For hygiene reasons, we are unable to accept returns on opened products unless they are faulty. If you’re unsure about which product is right for you, reach out before purchasing — we’re happy to guide you.

All Hi Handsome products are:
✔ Australian made
✔ Crafted in small batches
✔ Made with naturally derived ingredients
✔ Never tested on animals

We’ve got the all-natural, organic fix for that — because real men deserve premium care.

Privacy & Safety Policy

At Hi Handsome, your privacy matters. We’re committed to protecting your personal information and being transparent about how we collect, use, and store your data.

When you make a purchase or contact us through our website, we may collect personal details such as your name, shipping address, email address, phone number, and payment information. This information is used strictly to process your order, arrange delivery, provide customer support, and improve your shopping experience.

Secure Payments

All payments are processed through secure third-party payment providers. We do not store your credit card details on our servers. Payment gateways use encrypted security systems to protect your information and verify transactions safely.

How We Use Your Information

We may use your contact details to:

Confirm and update you about your order
Send tracking information
Respond to enquiries
Provide occasional updates or promotions (only if you opt in)

You can unsubscribe from marketing emails at any time.

Data Protection

We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure. Access to personal information is restricted to those who need it to operate our business.

We do not sell, trade, or rent your personal information to third parties.

Cookies & Website Data

Our website may use cookies to enhance your browsing experience and improve site functionality. Cookies help us understand how visitors use our site so we can continue improving it.

Wholesale Inquiries

Thank you for your interest in stocking Hi Handsome.

We partner with barbershops, salons, grooming studios, and independent retailers who want to offer high-quality, Australian-made men’s hair and beard care. Our products are crafted in small batches using naturally and organically derived ingredients, designed to deliver real results without the fuss.

Hi Handsome was created with a simple mission: to help the world feel a little more handsome, one man at a time. We believe real men deserve premium care products that are effective, affordable, and made with integrity.

Why Stock Hi Handsome?

✔ Australian made in small batches
✔ Naturally derived and organic ingredients
✔ Cruelty-free
✔ Masculine, clean branding that stands out on shelf
✔ Competitive wholesale margins
✔ Low minimum order quantities
✔ Reliable, responsive support from a small Australian business

We are committed to building long-term retail partnerships and supporting your store with marketing materials, product education, and ongoing communication.

If you’d like to receive our wholesale catalogue, pricing list, and terms, please contact us at:

📧info.hihandsome@gmail.com
📱0427 382 836
📍 Geraldton, Western Australia

Tell us about your store, location, and the types of products you currently stock — we’d love to explore how we can grow together.

Because when your customers look good, your business does too.

PAYMENT METHODS

Credit / Debit Cards
PAYPAL
Offline Payments